The lessee of this Service (hereinafter referred to as the "User") is applying to lease the "Netask Cloud Office" software service (hereinafter referred to as the "Service") provided by NOVAX TECHNOLOGIES, INC. (hereinafter referred to as "the Company"). The User has carefully read the contents of these Service Terms and fully understands and agrees to be bound by them. If the Company subsequently amends or modifies the contents of these Service Terms, the updated terms will be published on the official website. If the User is unable to comply with or does not consent to the updated Service Terms, the User shall immediately notify the Company to request termination of the Service.

Scope of Service

The specifications and rental period of the Service shall be as set forth in the "Netask Cloud Office Service Application/Amendment Form."

Application and Activation of Rental Service

1. When applying for the Service for the first time, the User shall submit the certificate of company registration or proof issued by the competent government authority, and complete the Service Application/Amendment Form. The User shall guarantee that all information provided in the Service Application/Amendment Form and all attached supporting documents are true and accurate. If any false or inaccurate information results in disputes or causes damage to the Company or any third party, the User shall bear full responsibility.
2. The Service will be activated after the User completes payment. The User shall, within seven (7) days after activation of the Service, confirm that the rental specifications are correct. If the specifications do not conform to those stated in the Service Application/Amendment Form, the User shall immediately notify the Company for correction. If the User fails to raise any objection within the specified period, the Service shall be deemed accepted without objection.

Renewal

If, within thirty (30) days prior to the expiration of the rental period, the User does not submit a Service Application/Amendment Form to request termination or modification of the rental plan, the User shall be deemed to have agreed to automatically renew the Service under the original plan and conditions, and the same shall apply thereafter. The Company may issue an invoice to the User fifteen (15) days before the expiration of the original rental period to charge the renewal fee for the Service. Upon receiving the renewal invoice, the User shall complete payment before the expiration of the original rental period. If the User fails to make timely payment for reasons attributable to the User, the Company may suspend or terminate the User's access to the Service upon expiration of the original rental period. The data related to the Service will be retained for thirty (30) days starting from the expiration of the original rental period. If the User completes payment within the retention period, the User may resume use of the Service. If the User fails to make payment within this period, the Company will proceed with data deletion, and the User shall not raise any objection. The User shall bear full responsibility for any loss arising therefrom (including but not limited to data loss or economic loss resulting from the deletion).

Additional Purchases

1. If additional user accounts, modules, or other services are required during the rental period, the User shall submit a Service Application/Amendment Form to apply.
2. Any additional user accounts, modules, or other services purchased by the User may be used from the date of activation. Unless otherwise agreed, their usage period shall expire on the same date as the rental period of the primary service plan.
3. Upon receiving the User's Service Application/Amendment Form for additional purchases, the Company will issue an invoice. The User shall complete payment within seven (7) business days. After the Company receives the payment, it will proceed with the activation of the additional user accounts, modules, or other services.

Modification of Basic Information

If the User intends to update its basic information, the User shall submit relevant supporting documents to the Company to request such modification. If the User fails to receive notifications regarding its rights and interests due to an incorrect email address provided by the User, the Company shall not be held liable.

Termination of Rental

1. If the User intends to terminate the rental, the User shall submit a Service Application/Amendment Form to the Company thirty (30) days prior to the expiration of the rental period.
2. The User shall, prior to termination or expiration of the rental period, download and back up all system data from the Service on their own. The Company will delete all system data after the deadline. The User shall bear full responsibility for any loss resulting therefrom including but not limited to data loss or economic loss incurred after data deletion.

Bandwidth Limitation

The User agrees that if the monthly data usage exceeds the basic bandwidth limit, the excess usage will be billed by the Company at the end of the month. The User shall complete payment within seven (7) days upon receipt of the invoice. If the User fails to make payment within the specified period, the Company may suspend or terminate the Service.

Technical Support Services

1. If the User encounters any issues while using the Service, the Company will provide online advisory services:
   1. The Company's service hours are Monday to Friday, 09:00–12:00 and 13:00–17:30, excluding legal holidays, national holidays, and special holidays (e.g., typhoon days off).
   2. When requesting technical support, the User shall submit the request via eform to the Company's dedicated customer service team. Any changes to service hours, customer service method shall be governed by the latest announcements on the Company's official website.
2. For issues caused by force majeure, improper use, unsuitable operating environment, or other reasons not attributable to the Company, the Company may still provide assistance; however, the Company may charge additional fees based on its applicable pricing standards after providing a quotation to the User.

Rights and Obligations

1. The Company provides manuals, instructional videos, and periodic monthly training courses for the Service. The dates, times, and locations of the training sessions will be notified separately to the User via email.
2. To improve service quality, the Company may periodically update the Service version. Information regarding version updates will be announced on the Company's official website and notified to the User via email.
3. Except as expressly provided in these Service Terms, the Company makes no warranties and shall not be liable for any special, incidental, consequential, or indirect damages or losses, nor for any damages or loss of profits arising from business interruption, system downtime, hardware or database restoration, hacking or virus intrusion, personal injury, the purchase of substitute services, or claims made by third parties. The total liability of the Company arising from or in connection with the Service shall be limited to the amount actually paid by the User for the User's most recent rental plan during its rental period.

Service Usage Regulations

1. The User shall not use the Service for any unlawful or illegal purposes or in any unlawful or illegal manner. The User shall not engage in, nor intend to engage in, any intrusion into other systems on the Internet, any act that disrupts online services, or any conduct that interferes with the Service system in any manner, infringes upon the rights of others, or violates public order, good morals, or any applicable laws or regulations. In the event of any violation, the User shall bear full responsibility. To maintain service quality, the Company may terminate the User's rental of the Service, and all consequences and any potential losses arising therefrom shall be solely borne by the User.
2. If the User violates Paragraph 1 of this Article, the Company may, without the need for any final and binding judicial judgment, suspend or terminate the User's rental of the Service. The User shall bear all civil, criminal, and administrative liabilities arising therefrom and shall cooperate in clarifying the relevant facts and legal responsibilities, as well as in any litigation or defense proceedings. If the User's violation causes any loss or damage to the Company, the User shall be liable for compensation.
3. The transmission speed of the Service represents the maximum performance value attainable only when the overall network environment is free from any obstruction. The User acknowledges that various factors, including overall Internet traffic, the processing speed of remote servers, and other conditions, may affect the actual transmission speed experienced by the User. Accordingly, the Company makes no warranty regarding the transmission speed of the Service.
4. Due to the vast amount of information resources available on the Internet, all of which are independently maintained and updated by their respective providers, the User shall bear full responsibility for any legal liabilities arising from the dissemination or retrieval of any data or programs by the User on the Internet. If the User fails to comply with the above Service use requirements, the Company reserves the right to pursue legal action thereafter.

Service Interruption

1. The Company shall use reasonable methods and technology to maintain the normal operation of the Service. However, the Company shall not be liable for any compensation to the User if all or part of the Service is suspended or interrupted due to any of the following circumstances:
   1. When relocation, replacement, maintenance, or version upgrades of relevant system equipment are being performed.
   2. When the suspension or interruption of the Service results from causes not attributable to the Company.
   3. When necessary maintenance or construction work is performed on system equipment.
   4. When sudden or unexpected system equipment failures occur.
   5. When unauthorized persons illegally intrude or when reasons beyond the Company's control cause the User's service information to be incorrect, falsified, altered, deleted, or accessed.
   6. When the User violates any government regulations or these Service Terms.
   7. When service suspension or interruption is caused by force majeure events such as typhoons, earthquakes, fires, tsunamis, floods, power outages, wars, etc.
   8. When the suspension or interruption of the Service is caused by malfunctions or outages of equipment, software, or other technical services provided by third-party service providers, including but not limited to failures, outages, or poor transmission quality of cloud computing platforms, content delivery and security services, database and storage services, or telecommunication network services.
   9. When service suspension or interruption is caused by improper use by the User or any third party.
2. If it is necessary to fully or partially suspend or interrupt the Service due to the relocation, replacement, or maintenance of system equipment conducted by the Company, the Company may announce the suspension or interruption on its official website and notify the User via email in advance.
3. With respect to any suspension or interruption of the Service, which may result in inconvenience, data loss, or other economic or time-related losses to the User, the User shall implement appropriate protective measures and maintain regular backups of data stored in the Service to safeguard their rights and interests.

Intellectual Property Rights

1. The ownership, trademarks, copyrights, patents, trade secrets, and all other intellectual property rights in and to the Service (including but not limited to patches and updates), as well as in the interface, data compilations, webpage design, and data, shall remain the property of the Company or the respective rights holders. Such rights shall not be transferred to the User as a result of the rental or use of the Service.
2. The User shall not assign, lease, sell, gift, copy, pledge, mortgage, sublicense, distribute, or otherwise provide any part or all of the Service to any third party, nor shall the User use or dispose of the Service in any unauthorized manner. The User shall also not create any derivative works or other intellectual property based on the Service, nor modify, enhance, edit, disassemble, alter, translate, combine, reverse engineer, decompile, decode, or otherwise attempt to access the source code of the Service or engage in any other infringing activities. In the event of a violation, the User shall return the Service to the Company, bear all related legal liabilities, and compensate the Company for all damages and losses incurred.

Confidentiality

The User shall treat and use any confidential information of the Company obtained or learned through the Service, including but not limited to system programs of the Service, technical data, product pricing, service content, and other trade secrets, with the duty of reasonable care and in accordance with these Service Terms and all applicable laws and regulations. The User shall keep such information confidential and shall not disclose, transmit, or deliver it to any third party without the Company's prior written consent. Upon the termination, cancellation, or expiration of these Service Terms, the User shall immediately cease using the confidential information, return to the Company all originals, copies, or any other reproducible forms of such confidential information, and destroy any retained materials without keeping any copies. The confidentiality obligations set forth herein shall survive the termination, expiration, or cancellation of these Service Terms.

Termination

The Company may, by giving written notice to the User, suspend or terminate the Services without assuming any liability if any of the following circumstances occurs:

1. The User commits a material breach, which the Company determines to be incapable of cure or rectification, or which remains uncured within ten (10) days after the Company's notice. This shall not apply if the breach is not attributable to the User.
2. The User is dissolved or liquidated, or files for composition, bankruptcy, or corporate reorganization under applicable laws; or its principal assets are attached; or it disposes of its principal assets, business, or equity; or undergoes restructuring, merger, spin-off, reorganization, or any similar event.
3. The User suspends, temporary suspension, revocation, or termination its business; its business license is revoked or expires; it is deregistered; or encounters financial difficulty, poor credit, inability to pay debts, or other events adversely affecting its creditworthiness; or is subject to compulsory execution, provisional attachment, provisional injunction, other preservative measures, or final judgment; or is publicly announced as a dishonored account by a clearing house, or encounters any similar event.
4. The User violates the Service Terms or any applicable laws or regulations and fails to fully cure such violation within ten (10) days following the Company's notice.
5. The Company is unable to perform its obligations under these Service Terms due to a force majeure event for a period of fifteen (15) days or longer. Upon termination of the Services due to such event, the Company shall refund the User on a pro-rata basis according to the portion of the rental period actually used by the User.

Effectiveness

These Service Terms supersede any and all prior oral or written contracts, agreements, or understandings between the Parties regarding the Services. These Service Terms and the Service Application/Modification Form shall have equal legal effect. In the event of any inconsistency or conflict between the two, the provisions of the Service Application/Modification Form shall prevail.

Refunds

In the event that this Service Plan is terminated due to reasons attributable to the User, the Company may retain all fees already collected, and the User shall not be entitled to request any pro-rated refund. If the Services cannot continue to be provided in accordance with these Service Terms due to reasons attributable to the Company, the Company shall refund the User on a pro-rata basis according to the actual rental period used by the User.

Governing Law and Jurisdiction

Any dispute arising out of or in connection with these Service Terms shall be resolved amicably by the Parties in good faith. In the event litigation is required, the Parties agree that the Taipei District Court of Taiwan shall be the court of first instance with jurisdiction. All matters relating to these Service Terms shall be governed by the laws and regulations of the Republic of China (Taiwan).

Right to Amend These Service Terms

The User agrees that the Company may update these Service Terms when necessary for operational, technical, or governmental policy reasons. After updating these Service Terms, the Company will announce the updated version on its official website and notify the User by email. If the User does not agree to the updated Service Terms, the User shall submit a termination request to the Company by completing a Service Application/Amendment Form within seven (7) days. The Company shall refund the User on a pro-rata basis according to the actual rental period used by the User. If the User fails to submit a termination request within the prescribed period, the User shall be deemed to have accepted the updated Service Terms and may no longer assert termination of the rental.